EXTERA
Surface Cleaning — Ads Playbook
L3 Active Phase 1
Overview
Campaign Setup
L3 — Cold Leads
L1 — Views
L2 — Retargeting
Creative & Copy
Quick Reference

Surface Cleaning Campaign

Phase 1 — Surface cleaning only. House washing is Phase 2.
Phase 1 — Active
  • Surface cleaning — surfaces.extera.com.au — live
  • Gutter cleaning — gutters.extera.com.au — live, leave alone
Phase 2 — Do not build yet
  • House washing — build after surface cleaning is proven and generating consistent leads

Why surface cleaning first

The trailer is built for this. You have footage. Surface cleaning is a high-frequency residential need with a clear visual trigger — people see their driveway and it bothers them. That reactive emotional trigger is exactly what direct response advertising is built for.

Previous lead ad attempts failed because native Meta forms produce low-intent leads. The instant estimate form changes that — people invest time answering specific questions about their property which pre-qualifies them before they submit.

The Extera process — embedded in all creative

1
Pre-treatmentBiodegradable soap + sodium hypochlorite. Chemistry kills the biology before equipment touches the surface.
2
DwellLet the chemistry work. Time on surface separates a treatment from a wash.
3
CleanSurface cleaner or soft wash. Not relying on pressure alone.
4
Post-treatment biocideActive for up to 24 months. Kills mould, algae, mildew, lichen. Included free on every surface clean.
The positioning line — use this everywhere

Other operators clean. We treat.

Footage available

FootageHook strengthBest use
House clean — surface cleaner cutting through mouldStrongestCold L3 + L2 retargeting + L1 views
Overhead driveway timelapseStrongL1 views — satisfying, visual proof
School shoot — drone footageGoodL1 views — scale and credibility
Residential shoots — homesGoodL1 views — relatable, before/after
Pool surroundsGoodL1 views — premium surface context
Proven creative rules — do not break these
  • Process demonstration video + voiceover + captions = proven best converting format
  • Large text hooks on screen — never worked, do not use
  • Open on the action — no intro, no logo, no text for first 2–3 seconds
  • Captions match VO word for word — white text, black drop shadow, sentence case, bottom third

Campaign Architecture

Three layers. Each feeds the next. Surface cleaning only.
L1 Views
$20
per day — CBO
L2 Retargeting
$45
per day — ABO
L3 Cold
$60
per day — ABO
Total
$125
per day

Campaign overview

LayerNameObjectiveBudgetType
L1Extera | Surface Clean | Views | PerthVideo Views$20/dayCBO
L2Extera | Surface Clean | Retargeting | PerthLeads$45/dayABO
L3Extera | Surface Clean | Cold Leads | PerthLeads$60/dayABO
Note on L3 budget

Starting with 3 ad sets at $20/day each ($60 total) — one angle per ad set. Once a winner is identified add a 4th creative variation. Do not run multiple creatives per ad set during the test phase.

Campaign Setup

Everything to configure before launching. Do this once.

Naming conventions

Formula

CAMPAIGN: Extera | [Service] | [Layer] | [Geo]
AD SET: [Layer] | [Service] | [Audience]
AD: [Service] | [Format] | [Creative Name]
AUDIENCE: Extera | [Service] | [Audience Type] | [Window]

Campaigns

ViewsExtera | Surface Clean | Views | Perth
RetargetingExtera | Surface Clean | Retargeting | Perth
Cold LeadsExtera | Surface Clean | Cold Leads | Perth

Ad sets

ViewsViews | Surface Clean | Perth Broad 30-65 — Driveway
ViewsViews | Surface Clean | Perth Broad 30-65 — House Clean
ViewsViews | Surface Clean | Perth Broad 30-65 — Drone
RetargetingRetargeting | Surface Clean | Video Viewers 50% 30d
RetargetingRetargeting | Surface Clean | Website Visitors 90d
RetargetingRetargeting | Surface Clean | Page Engagers 60d
ColdCold | Surface Clean | Perth Broad 30-65 — Problem Agitator
ColdCold | Surface Clean | Perth Broad 30-65 — Direct Offer
ColdCold | Surface Clean | Perth Broad 30-65 — House Clean Video

Ads

ViewsSurface Clean | Video | Driveway Timelapse
ViewsSurface Clean | Video | House Clean Hook
ViewsSurface Clean | Video | School Drone
RetargetingSurface Clean | Video | House Clean Retargeting
ColdSurface Clean | Static | Problem Agitator
ColdSurface Clean | Static | Direct Offer
ColdSurface Clean | Video | House Clean Cold

Custom audiences

SeedExtera | Surface Clean | Video Viewers 50% | 30d
SeedExtera | Surface Clean | Website Visitors | 90d
ExclusionExtera | Surface Clean | Lead Completions | 180d
SeedExtera | Surface Clean | Page Engagers | 60d

Pixel & tracking

Pixel ID2060214958252409
Form URLhttps://surfaces.extera.com.au
EventWhenValue
PageViewOn page load
LeadWhen customer reaches estimate screenEstimate low value, currency AUD

Custom audiences — build now

Build today — they populate over time

Each audience needs 100+ people before Meta will serve. Build now, L2 launches in 3–5 days.

AudienceSourceWindowPurpose
Extera | Surface Clean | Video Viewers 50% | 30dVideo — 50%+30 daysL2 ad set 1
Extera | Surface Clean | Website Visitors | 90dPixel — all visitors90 daysL2 ad set 2
Extera | Surface Clean | Lead Completions | 180dPixel — Lead event180 daysExclusion only
Extera | Surface Clean | Page Engagers | 60dPage + Instagram60 daysL2 ad set 3

UTM parameters

Where to add

Ad level → Website URL = https://surfaces.extera.com.au → paste UTM string into the URL Parameters field below it. Not in the destination URL.

L1 — Views

Driveway Timelapse
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-views&utm_content=driveway-timelapse&utm_term=perth-broad
House Clean Hook
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-views&utm_content=house-clean-hook&utm_term=perth-broad
School Drone
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-views&utm_content=school-drone&utm_term=perth-broad

L2 — Retargeting

House Clean Retargeting (all 3 ad sets)
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-retargeting&utm_content=house-clean-retargeting&utm_term={{adset.name}}

L3 — Cold Leads

Problem Agitator
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-cold&utm_content=problem-agitator&utm_term=perth-broad
Direct Offer
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-cold&utm_content=direct-offer&utm_term=perth-broad
House Clean Cold
utm_source=facebook&utm_medium=paid_social&utm_campaign=sc-cold&utm_content=house-clean-cold&utm_term=perth-broad

L3 — Cold Leads

Launching first. $60/day ABO — 3 ad sets at $20/day each. One angle per ad set.

Campaign settings

Campaign nameExtera | Surface Clean | Cold Leads | Perth
FieldValue
ObjectiveLeads
Budget typeABO
Conversion locationWebsite
PixelExtera (2060214958252409)
Conversion eventLead
Performance goalMaximise number of leads

Ad set settings — all 3 identical

FieldValue
LocationPerth, Western Australia — 50km radius
Age30–65+
GenderAll
Detailed targetingBroad — no interest targeting
Daily budget$20/day each
Placements — video adsManual — Facebook Feed + Instagram Feed + Reels
Placements — static adsManual — Facebook Feed + Instagram Feed only (exclude all Reels placements)
Audience NetworkOFF

All 3 ad sets

Ad set nameAdFormatBudget
Cold | Surface Clean | Perth Broad 30-65 — Problem AgitatorSurface Clean | Static | Problem AgitatorStatic image$20/day
Cold | Surface Clean | Perth Broad 30-65 — Direct OfferSurface Clean | Static | Direct OfferStatic image$20/day
Cold | Surface Clean | Perth Broad 30-65 — House Clean VideoSurface Clean | Video | House Clean ColdVideo + VO$20/day

L1 — Video Views

Launch after L3 is running. $20/day CBO. Builds warm audience pool for retargeting.

Campaign settings

Campaign nameExtera | Surface Clean | Views | Perth
FieldValue
ObjectiveVideo views
Budget typeCBO
Daily budget$20/day
OptimisationThruPlay — watched to completion or 15+ seconds
Advantage campaign budgetON
A/B testOFF

Ad set settings — all 3 identical

FieldValue
LocationPerth, Western Australia — 50km radius
Age30–65+
Detailed targetingBroad — no interest targeting
Facebook placementsFeed + Reels
Instagram placementsFeed + Reels
Audience NetworkOFF

Ads

Ad nameVideoHeadlineCTA
Surface Clean | Video | Driveway TimelapseDriveway timelapseBefore and after — one treatmentLearn More
Surface Clean | Video | House Clean HookHouse clean / mould hookMost cleaners wash it off. We make it last.Learn More
Surface Clean | Video | School DroneSchool shoot / droneThe process is the proofLearn More

L2 — Retargeting

Launch day 3–5 once audiences hit 100+ people. Cut straight to the offer — they know who you are.

Campaign settings

Campaign nameExtera | Surface Clean | Retargeting | Perth
FieldValue
ObjectiveLeads
Budget typeABO
PixelExtera (2060214958252409)
Conversion eventLead
Performance goalMaximise number of leads

Ad set 1 — Video Viewers

Ad set nameRetargeting | Surface Clean | Video Viewers 50% 30d
FieldValue
Custom audienceExtera | Surface Clean | Video Viewers 50% | 30d
ExclusionsExtera | Surface Clean | Lead Completions | 180d
Daily budget$15/day
PlacementsManual — Facebook Feed + Instagram Feed only

Ad set 2 — Website Visitors

Ad set nameRetargeting | Surface Clean | Website Visitors 90d
FieldValue
Custom audienceExtera | Surface Clean | Website Visitors | 90d
ExclusionsExtera | Surface Clean | Lead Completions | 180d
Daily budget$15/day
PlacementsManual — Facebook Feed + Instagram Feed only

Ad set 3 — Page Engagers

Ad set nameRetargeting | Surface Clean | Page Engagers 60d
FieldValue
Custom audienceExtera | Surface Clean | Page Engagers | 60d
ExclusionsExtera | Surface Clean | Lead Completions | 180d
Daily budget$15/day
PlacementsManual — Facebook Feed + Instagram Feed only

Ad — one ad across all 3 ad sets

Ad nameSurface Clean | Video | House Clean Retargeting
FieldValue
VideoHouse clean / mould hook — shortest tightest cut
HeadlineInstant estimate — 60 seconds
CTALearn More
URLhttps://surfaces.extera.com.au

Creative & Copy

Ad overview, VO scripts and written copy. Everything in one place.
Total ads
7
across 3 layers
Video ads
5
L1 ×3, L2 ×1, L3 ×1
Static ads
2
L3 only
Daily budget
$125
all layers
Rules — never break these
  • Video: open on the action — no intro, no logo, no text for first 2–3 seconds
  • No large text hooks on screen — captions only, matching VO word for word
  • Captions: white text, black drop shadow, sentence case, bottom third of frame
  • Static: text-led, brand navy background, Archivo Bold headline — no stock photography

L1 — Video Views · 3 ads · $20/day CBO

Views AD01Driveway TimelapseVideo · 25–30 sec
Footage
Overhead stationary driveway timelapse — full clean from dirty to done
Angle
Visual proof. Satisfying. Result speaks before VO explains.
Headline / CTA
Before and after — one treatment
CTA: Learn More
"What you're looking at isn't just a dirty driveway. That black and green staining is embedded biological growth..."
Views AD02House Clean HookVideo · 35–40 sec · Strongest hook
Footage
Surface cleaner cutting through mould — open on this, no intro, no text overlay
Angle
Process authority. Why most cleans fail vs chemistry-first + biocide.
Headline / CTA
Most cleaners wash it off. We make it last.
CTA: Learn More
"What you're looking at on your paths, driveway, and entertaining area isn't surface dirt. It's biological growth..."
Views AD03School DroneVideo · 30–35 sec
Footage
School shoot with drone establishing shot — large-format commercial clean
Angle
Scale and credibility. Positions Extera as serious infrastructure — not a bloke with a pressure washer.
Headline / CTA
The process is the proof
CTA: Learn More
"Whether it's a driveway, a school, or a commercial carpark — the approach is the same. Chemistry first..."

L2 — Retargeting · 1 ad · $45/day ABO

Ret AD01House Clean — Retargeting CutVideo · 20–25 sec
Footage
Same house clean footage as L1-AD02 — re-edited to shortest possible cut
Angle
Direct offer. No education. "You've seen what we do — here's the next step."
Headline / CTA
Instant estimate — 60 seconds
CTA: Learn More
"If you've been sitting on getting your driveway, paths, or entertaining area sorted — here's what it looks like..."

L3 — Cold Leads · 3 ads · $60/day ABO

Cold AD01Problem AgitatorStatic · 1080×1080px
Creative
Dark navy background. Large white Archivo Bold headline. Statement-style — feels like a poster not an ad.
Angle
Name the problem. That staining isn't dirt — it's biological growth actively breaking down your surfaces.
Headline / CTA
That staining isn't dirt. It's biological growth.
CTA: Get Quote
Cold AD02iMessage — Word of MouthStatic · 1080×1080px · Feed only
Creative
iMessage thread UI. White background. Real conversation between two friends. SF Pro font. Built in Illustrator. Feed only — exclude all Reels placements.
Angle
Speed and convenience. Feels native — looks like a real conversation, not an ad. Word of mouth format.
Headline / CTA
No headline — the conversation IS the ad.
CTA: Get Quote
Conversation copy — locked:

Me: Have you sorted your driveway yet?
Sarah: Just got a quote actually
Me: Finally 😂 how long did it take?
Sarah: Like a minute. Online.
Me: Serious? Who?
Sarah: Extera. I'll send you the link
Cold AD03Surface Clean Video — ColdVideo · 30–35 sec
Footage
Same house clean footage — different VO. Shorter, harder sell, cold audience.
Angle
Process vs competitors. Most rely on pressure and fail. We treat the cause.
Headline / CTA
Most cleaners wash it off. We make it last.
CTA: Get Quote

VO Scripts

Voiceover — locked, do not re-record

Views AD01 — Driveway Timelapse (25–30 sec)

Voiceover — Views AD0125–30 sec
What you're looking at isn't just a dirty driveway. That black and green staining is embedded biological growth — algae and mould that's been colonising the surface for years, breaking down the structure underneath it. A standard pressure wash moves the top layer. It comes back within months because the biology is still in the pores. Our process starts with chemistry. A biodegradable soap and sodium hypochlorite pre-treatment, applied before the surface cleaner makes contact. The SH kills the biology. We let it dwell. Then we clean. After the clean we apply a commercial biocide post-treatment. Stays active for up to 24 months — continuing to kill mould and algae long after we've left. Other operators clean it. We treat it. Instant estimate online. No phone call. Extera.

Views AD02 / Cold AD03 — House Clean Hook (35–40 sec)

Creative direction

Open on mould being cut through. No intro, no logo, no text for first 2–3 seconds.

Voiceover — Views AD02 / Cold AD0335–40 sec
What you're looking at on your paths, driveway, and entertaining area isn't surface dirt. It's biological growth — algae, mould, lichen — and it's been feeding off your surfaces for years. Here's why most cleans don't last: they rely on pressure. Pressure moves what's on top. It doesn't kill what's causing it. Our process starts with chemistry. Biodegradable soap and sodium hypochlorite, applied to the surface before we touch it. The SH kills the biology. We let it dwell. Then we clean. After every job we apply a commercial biocide post-treatment. Active on the surface for up to 24 months — killing mould, algae, mildew and lichen long after we've left. Included on every clean. No extra charge. Most operators clean it. We treat it. Get an instant estimate for your property — 60 seconds, no phone call. Extera.

Views AD03 — School / Drone (30–35 sec)

Voiceover — Views AD0330–35 sec
Whether it's a driveway, a school, or a commercial carpark — the approach is the same. Chemistry first. The right soap and sodium hypochlorite concentration for the surface and the biology growing on it. Dwell time. Then we clean — surface cleaner or soft wash depending on what's in front of us. After the clean, biocide post-treatment on every job. Active on the surface for up to 24 months. Self-contained trailer system. Onboard water, chemical proportioning, full soft wash and pressure wash capability. We don't improvise on-site. Other operators clean it. We treat it. Extera.

Ret AD01 — Retargeting (20–25 sec)

Tone shift

These people have already seen your content. Assume familiarity. Cut straight to the offer.

Voiceover — Ret AD0120–25 sec
If you've been sitting on getting your driveway, paths, or entertaining area sorted — here's what it looks like. Chemistry first. Pre-treat, dwell, clean. Biocide post-treatment on every job — active for up to 24 months. Other operators pressure wash and leave. We treat the cause, not just the symptom. Instant estimate online. 60 seconds. No phone call. Confirmed price within the hour. Perth homeowners — the link's right here. Extera.

Written Ad Copy

Primary text for all ads — copy buttons ready

Cold AD01 — Problem Agitator

Primary text
That black staining on your driveway, paths, and entertaining area isn't dirt.

It's biological growth — algae, mould, lichen — and it's been breaking down your surfaces for years.

Here's the problem with most cleans: they use pressure. Pressure moves what's visible. It doesn't kill what's causing it. Six weeks later it's back.

We pre-treat with a biodegradable soap and sodium hypochlorite before we touch the surface. The chemistry kills the biology. We let it dwell. Then we clean. Then we apply a biocide post-treatment that stays active for up to 24 months.

Other operators clean it. We treat it.

Get an instant estimate for your property in 60 seconds. Confirmed fixed price within the hour.
FieldValue
HeadlineThat staining isn't dirt. It's biological growth.
DescriptionInstant estimate. Confirmed fixed price within the hour.
CTAGet Quote

Cold AD02 — iMessage Word of Mouth

Creative note

No primary text body copy needed — the iMessage creative carries the full message. Keep primary text short and conversational to match the format.

Primary text
Got a driveway quote in under a minute. Didn't have to call anyone.

surfaces.extera.com.au
FieldValue
Headline60 seconds. No phone call. Instant estimate.
Descriptionsurfaces.extera.com.au
CTAGet Quote
PlacementsFeed only — exclude all Reels

Cold AD03 — Surface Clean Video

Primary text
That black growth on your driveway, paths, and entertaining area isn't dirt.

It's biological growth — algae, mould, lichen — and it's actively degrading your surfaces underneath.

Pressure alone doesn't fix this. It moves what's visible. The biology stays in the pores and it comes back.

We pre-treat with specialist chemistry that kills the biological growth before we touch the surface. We dwell. We clean. Then we apply a biocide post-treatment — active on the surface for up to 24 months.

Included on every clean. No extra charge.

Most operators clean it. We treat it.

Instant estimate for your property. Confirmed fixed price within the hour.
FieldValue
HeadlineMost cleaners wash it off. We make it last.
DescriptionInstant estimate. Confirmed fixed price within the hour.
CTAGet Quote

Ret AD01 — Retargeting

Primary text
Your driveway, paths and entertaining area — done properly.

Pre-treatment. Dwell. Clean. Biocide post-treatment included on every job.

If you've been sitting on getting it done — here's the next step. Instant estimate on screen. Confirmed fixed price within the hour.
FieldValue
HeadlineInstant estimate — 60 seconds
DescriptionConfirmed fixed price within the hour.
CTALearn More

Quick Reference

Everything on one page for when you're in Ads Manager.

Key credentials

Pixel ID2060214958252409
Form URLhttps://surfaces.extera.com.au
GHL webhookhttps://services.leadconnectorhq.com/hooks/adktxw4AjAzUC5npU4oB/webhook-trigger/a1d5e9d9-03b5-4f2b-97e9-ea66fbd1c1f6

Budget summary

LayerDaily budgetAd setsTypeLaunch
L3 — Cold Leads$60/day ($20×3)3ABONow
L1 — Video Views$20/day3CBOAfter L3
L2 — Retargeting$45/day ($15×3)3ABODay 3–5
Total$125/day9

The process — use this language everywhere

  • Pre-treatment: biodegradable soap + sodium hypochlorite. Kills the biology.
  • Dwell: let the chemistry work.
  • Clean: surface cleaner or soft wash. Not pressure alone.
  • Biocide post-treatment: active 24 months. Free on every job.

Other operators clean. We treat.

Implementation order

1
Surface form livesurfaces.extera.com.au — pixel base code + Lead event firing. Form must be live before any campaign goes live.
2
Build 4 custom audiencesBuild now — they populate over time. Need 100+ each before L2 launches.
3
Launch L3 cold leads3 ad sets — problem agitator, direct offer, house clean video. $20/day each.
4
Launch L1 video views3 videos. CBO $20/day. Broad Perth 30–65+. Launch same time as L3 or after.
5
Day 3–5 — launch L2 retargetingOnce all 3 audiences hit 100+. One ad across all 3 ad sets. $15/day each.
Do not optimise before day 7

Early data is not representative. Meta needs time to exit the learning phase. Note what you see. Do nothing.

Day 14 — decision day

ScenarioAction
CPL under $25Let it run 14 more days. Scale budget 20%.
CPL $25–$40Pause worst ad set. Reallocate budget to winner.
CPL over $40Pause everything. Review creative before relaunching.
Video beats staticsIncrease video budget. Reduce static budget.
One clear winnerMove to new CBO scaling campaign.

Day 7 metrics — note only, do not act

MetricTargetWhat it means
CPM$10–$25High = audience too narrow or ad rejected
CTR (link)1%+Below 0.5% = creative problem not audience
LPV vs clicksWithin 20%Big gap = page load issue
Video 50%+ view rate20%+Below 10% = hook not working, re-edit opening
Cost per LeadUnder $25Note only — don't act until day 14
Retargeting CPLUnder $15Should be cheaper than cold
Phase 2 — do not build yet

House washing campaign begins once surface cleaning is generating consistent leads at a viable CPL.